Gaylord Palms Resort & Convention Center
Gaylord Palms Resort & Convention Center
Welcome to Gaylord Palms! Our entire team is truly honored to be hosting you. We would like to take this opportunity to inform you of the following details pertaining to your stay, including our Commitment to Clean!

Please note that Old Hickory Steakhouse is closed.

Dining Options

Purchase Activities Tickets

Activities & Amenities Guide

Pool Hours

Resort Map
Key Facts


Check-In: 4:00 PM
Check Out: 11:00 AM

Resort Fee/Amenities

Daily resort fee of $30 plus tax


Located minutes from Walt Disney World®


Self Park: $28 plus tax daily Valet: $40 plus tax, daily

Summer of More

MAY 21, 2021 - SEPTEMBER 6, 2021

Make this summer one of discovery in the Sunshine State! Adventure through the resort to learn all about Florida's unique plants and animals, or make a splash with fun activities at Cypress Springs Water Park every weekend. With live shows and entertainment the entire family will enjoy exploring summer at Gaylord Palms.

Click here for the list of activities details and to purchase tickets to the events.

Cypress Springs Water Park & Resort Pools

Cypress Springs Water Park & Resort Pools Capacity
As part of our enhanced Commitment to Clean program, we are implementing hundreds of enhanced cleaning protocols to take care of guests while they enjoy the resort’s amenities, which include our all-ages water park and resort pool experience. In order to enable a more spacious & comfortable experience and proper social distancing for our guests, pool occupancy limits will be applied. Guest access will be available on a first come, first serve basis
  • Guests who have booked a guest room with two queen beds will receive four wristbands allowing access to the pools.
  • Guests who have booked a king guest room will receive two wristbands allowing access to the pools.
  • Guests who have booked a suite will receive five wristbands allowing access to the pools.

Premium Poolside Seating & Cabanas
Want to guarantee your spot at the pool now? We are pleased to offer premium pool-side seating or private cabanas for rental. Our private cabanas provide extra shade and space, comfortable lounge areas, refrigerators and more!

Click here to reserve your space today. Gone are the days of having to rush down to the pool early to hold your spot!

Aquatic area attendants will be dedicated to regular cycles of guest touch point sanitization. There will be expanded distance between chaise lounge chairs to maintain social distance, allowing family units up to 8 people together. Sneeze guards will be installed at towel desk/kiosks. Lounge chairs will be spaced out and/ or removed from service, and cloth chair cushions will be removed. Chaise lounge chairs and cabanas will be sanitized.

Check Out Our Mobile App!

Marriott Bonvoy™ Members get easier thumb-tap access to booking, upcoming stays, mobile check-in, mobile requests, and more!

Mobile Check-in/out: Please use the Marriott Bonvoy App to check in or to check out.

Mobile Chat: For any needs before or during your stay use the Chat icon to connect directly with the hotel.

Mobile Requests: Chat directly with us for anything you may need, anytime.

Mobile Key: You can use your phone as a key to access your guest room and other public access areas.

Our Commitment to Clean
Our commitment to keeping hotel associates (STARS), guests and customers safe is our utmost priority. As a part of Marriott International’s family of brands, we have implemented put in place a multi-pronged approach designed to meet the health and safety challenges presented by COVID-19. Learn more about the steps we are taking at GaylordHotelsClean.com.

Note: As part of this program and to support a contactless experience, we will not enter your room during your stay. Should you require housekeeping services or guest room amenities, please contact us at 407-586-0000 and Press 0.

Hotel Highlights
Key Amenities
Earn Your Way to Amazing

Be Social - @GaylordPalms
Find out more about our Resort.
Be in-the-know on current happenings.
Don't miss out on upcoming events and deals.
Showcase your family memories.